Voxa puts your approved script into live calls in a natural AI voice. Your agent listens, branches on each answer and takes over whenever the conversation needs a person, while the dialer, CRM, follow-ups and invoicing sit in the same workspace.
Seven steps, one browser tab. Nothing to export between them.
Choose from six natural AI voices (four male, two female), at 1x to 1.5x speed with the pitch preserved.
Your approved pitch, built as a branching flow in the Pitch Builder and linked to a campaign.
The agent dials from the browser on your own Twilio, SignalWire or Vonage account. The script plays into the call.
The agent picks each answer, fires quick responses, and takes over the call with one click.
The outcome, notes and every question and answer are saved to the lead.
A callback lands on the agent's queue and the team queue at the time the customer asked for.
The deal moves across the sales board and becomes a PDF invoice.
Press play, then answer as the customer. Each line is spoken in the AI voice you pick, exactly as it would play into a live call.
AI speaks the approved script
A natural AI voice plays your pitch into the call, word for word.
Your agent listens
Their mic mutes while a line plays, so they can focus on the customer.
The customer answers
The agent picks the answer, and the script branches to the right next line.
Your agent takes over
One click and the agent speaks for the rest of the call. Nothing else plays.
Sample script · Home services
Quick responses
A sample script voiced with the same AI voices agents pick in Voxa. In a real call, the agent's mic mutes while a clip plays.
The voice carries the script. The agent carries the conversation. Hover to pause, or click any step.
Riverside Roofing
Spring Outreach
Dialing (555) ●●●-0142
Question 1 · playing into call
"Has your roof been checked in the last two years?"
Next line plays: "A free inspection takes about twenty minutes. Weekday or Saturday?"
Customer: "Wait, how much does it cost?"
Played instantly, no dead air
You're live. The script pauses for the rest of this call.
Most of the setup is typing in credentials. Voxa provisions the rest.
Name, email, password. No card.
Enter your Twilio, SignalWire or Vonage credentials. Voxa sets up the rest.
Import a CSV or search for businesses with the lead finder.
Start from a team template in the Pitch Builder, then each agent picks a voice and speed.
Click to call from the browser. No desk phones, no downloads.
Agents stop reading from a sheet. Voxa plays each question of your script into the live call in a natural AI voice, so every customer hears the pitch the way you wrote it.
Recorded mode. Clips play into the call and the agent's mic mutes while one plays. Answer a question and the next line plays by itself.
Live mode. For agents who want to speak every word. The script stays on screen as a guide and nothing plays.
Take over. One click switches the current call to Live. The next call starts back in the agent's own mode.
Quick responses. Fillers, answers and closings the agent can play at any moment, like "Great question" or "Thanks for your time".
Your own voice, when you want it. An admin can record or upload a human clip for any question, and it plays whichever AI voice the agent picked.
Agent controls
Voice
Speed (pitch preserved)
Call audio
Pitch Builder · Roof inspection script
Team templateHas your roof been checked in the last two years?
The Pitch Builder is where your best closer's pitch becomes a script every agent can follow, with the AI voice speaking each line.
Branching, not linear. Every answer routes to the next question or ends the script, so objections get their own path.
A voice on every line. Each question can carry AI voice clips in six voices, plus a clip you record in the browser or upload.
Audio that stays in sync. Change a question's wording and the builder flags any clip that no longer matches.
Capture details mid-call. A question can ask the agent to type in the answer, like a callback number or a booking time.
One source of truth. Link a script to a campaign or save it as a team template. Every walk is saved to the lead as a question and answer transcript.
"AI call center" covers very different products. Knowing which kind you are buying matters more than any feature list.
An AI model holds the whole conversation with no person on the line. Useful for simple, high-volume calls like reminders and surveys. Risky for sales: the model can improvise claims you never approved, and many customers hang up once they realize nobody is there.
The agent speaks every word while AI transcribes the call, suggests answers or scores it afterwards. The pitch still depends on how well each agent delivers it, which is exactly what varies most on a new or rotating floor.
What Voxa does. A natural AI voice speaks only the lines you approved, the agent chooses each next step, and the agent takes over whenever the call needs a person. Consistent delivery, with a human accountable for every call.
The hardest part of running a phone team is getting every agent to deliver the pitch the way your best one does. Training helps, scripts on screen help a little, and turnover undoes both. An AI voice solves delivery: the approved words, the same pacing, on every call, from an agent's first day.
What an AI voice should not do is decide what to say next or handle the moment a customer pushes back. That stays with the agent. In Voxa the agent's mic is muted while a line plays, so they listen, pick the customer's answer to branch the script, and take over with one click. The customer always has a person on the other end.
Scripts are built on a drag-and-drop canvas where every answer leads to the next question or ends the call. Generate AI voices for every line in one click, or record your own clip for any line and it plays instead. When a line's wording changes, its voices are rebuilt so no clip ever speaks the old text. Each agent picks the voice and speed they like, and quick responses cover the small moments like "Great question" or "Thanks for your time".
None of the starter clips deny or deflect "are you a robot?", and an automated test in our codebase fails if one ever does. If a customer asks, the agent takes over and answers in their own voice.
The AI voice is only useful if the rest of the call works. Agents dial from the browser on your own carrier account, one lead at a time, with do-not-call, blacklist and calling-hours checks before every dial. The outcome, notes and full script walk land on the lead. Callbacks queue themselves with a date and time, won deals move across the sales board, and invoices go out from the same place.
In the US, the FCC treats AI-generated voices as artificial voices under the TCPA, even with a live agent on the line choosing the clips. That usually means calling people who gave prior express consent. Voxa gives you the controls to operate inside that: Live mode for any call or any agent where you lack consent, your own do-not-call list and blacklist enforced before every dial, calling hours in the lead's own time zone, and documented overrides. It does not scrub the National Do Not Call Registry.
Call centers
For outbound and sales call centers
BPOs
For BPOs and outsourced call centers
Lead generation agencies
For lead generation and appointment-setting agencies
Home services teams
For roofing, HVAC, solar, pest control and more
Product support teams
For customer success and product support teams
No handoffs between disconnected tools, and nothing lost in between.
A natural AI voice speaks your script into the live call while the agent listens, branches on the answer, and takes over when the conversation needs a human. All of it runs in the browser on your own Twilio, SignalWire or Vonage account.
Your do-not-call list and blacklist are checked before every dial, with an override-request workflow for documented exceptions.
Find businesses on OpenStreetMap or SAM.gov, or on Google Places with your own key, or drop in a CSV. Leads are unlimited on every plan, and every record is screened on the way in.
Every callback lands on a personal queue and the team queue, with the date and time the customer asked for.
Move a deal to Won on the Sales Board, generate a PDF invoice, and see it flagged when it goes overdue.
Badges and rewards for wins, like a first close or three in a week, keep energy up without a spreadsheet leaderboard.
Every organization's leads, roles and calling credentials are isolated automatically.
What about call minutes?
Calls run on your own Twilio, SignalWire or Vonage account. You pay the carrier directly for numbers and minutes at their rates, and Voxa adds no markup.
Enter your carrier credentials once and Voxa sets up the rest.
Software that uses AI to handle part of the work of a phone team. It ranges from fully autonomous AI voice agents, to tools that transcribe and coach human agents, to Voxa's model: an AI voice speaks your approved script into the call while a human agent chooses each step and can take over at any moment.
No. Every call is placed and run by a human agent. The AI voice only speaks the lines of your script that the agent plays, and it never improvises. The agent picks the customer's answer to move the script forward.
The agent answers. One click on Take over switches that call to Live mode: the script dims and nothing else plays until the next call. Quick responses like "Great question" or "One moment please" cover the gaps in between.
Yes. Record in the browser or upload a clip for any line, and it plays instead of the AI voice. You can mix both in one script.
In the US, the FCC treats AI-generated voices as artificial voices under the TCPA, which generally requires the called person's prior express consent for calls to cell phones and residential lines, and written consent for telemarketing. Where you lack that consent, agents can use Live mode and speak every line. This is general information, not legal advice.
A flat monthly price per organization up to the plan's user limit, with no per-seat fee. You pay your carrier directly for numbers and minutes, and AI features that need a language model run on your own Anthropic or OpenAI key. Voxa adds no markup to either.
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Training Onboarding Call center management
Set up your organization, connect Twilio, SignalWire or Vonage, pick a voice, and your team can be dialing within the hour.
From $49/mo per organization, not per seat · No card required · No annual contract
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